Public Policy & Terms and Conditions
Privacy & SMS Notice: By providing your mobile number to The Balm Center, you consent to receive appointment reminders and other service-related text messages. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. No mobile information, including text messaging opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. Please review our full Privacy Policy and Terms & Conditions for additional information.
SMS Communications & Privacy
The Balm Center uses text messaging to communicate appointment reminders and other essential service-related information with clients who have provided consent to receive text messages.
We respect your privacy. Your mobile number and personal information will be used only for purposes related to providing healthcare services and appointment communications.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors or service providers solely for the purpose of supporting our operations, such as customer service, appointment scheduling, or secure text messaging delivery.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Terms & Conditions – SMS Appointment Reminder Program
Program Name: The Balm Center Appointment Reminder Program
Program Description: Clients who opt in may receive SMS text messages regarding upcoming appointments, appointment confirmations, cancellations, rescheduling requests, telehealth links, and other service-related reminders.
Customer Support: If you need assistance with appointment reminders or text messaging, contact The Balm Center through the contact information listed on our website or reply HELP to any text message.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive appointment reminder text messages unless you opt in again.
Message Frequency: Message frequency varies based on your scheduled appointments and service needs.
Message & Data Rates: Message and data rates may apply according to your mobile carrier's plan.
Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
